It worked great in Melbourne (their system is free downtown, specifically) - it's likely better to set it up in a similar way, rather than system-wide free
It’s still tricky though. Free public transit systems tend to have high rates of vandalism and crime, making them less attractive to passengers. And often cannibalize more walking and biking than cars.
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It can work, but just often isn't the best way to achieve high ridership. Most transit riders prefer a fast, frequent, and reliable service over lower cost. Parking and congestion charges are also more effective at reducing car usage. https://transitcenter.org/transit-be-free/ …
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