Friday SaaS Values: Startup realizes they underpriced product badly, raises annual prices 300%. What do you do with renewing customers?
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Replying to @davidu
Depends on how large the market is and how many customers are on it, but I would lean towards grandfather in at existing price and assume these customers will either leave over time or pay for a higher tier.
6:33 PM - 28 Feb 2020
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