Airbnb sells not just metadata, but actual messages to third parties? And Yelp sells what I eat?? https://www.nytimes.com/2019/11/04/business/secret-consumer-score-access.html …pic.twitter.com/xoERq0MqG8
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Airbnb sells not just metadata, but actual messages to third parties? And Yelp sells what I eat?? https://www.nytimes.com/2019/11/04/business/secret-consumer-score-access.html …pic.twitter.com/xoERq0MqG8
I don't think this is sold -- it's used for fraud and risk analysis.
Airbnb has to give the messages to Sift if they can give them to you, which means they are outside of Airbnb’s control. That is… bad
That's true of any third party provider -- anyone they let put JavaScript on their pages can slurp up data. I'm almost certain they would have contractual clauses on how this data is to be used and protected.
For a company, it’s critical to assess and limit what any provider is allowed to do and I would have expected Airbnb and Yelp to draw the line at metadata as opposed to content. Even if Sift promises to be careful, the data is still outside of Airbnb’s control
I agree with the first part of that sentence, but I don't think we have enough information to judge them here—it's all about risk/reward and tradeoffs. Let's say this meaningfully reduces fraud, I think that's probably a pretty reasonable trade off.
I also assume they have pretty strong contractual coverage. Again, I agree with the meta point you're making that you should be ultra sensitive to what data you're giving to third parties, but also think it's hard to make judgement without knowing the specifics.
I trust Airbnb enough to believe that this is an above the board solution, though I don't think any customer expects that their messages can end up outside of Airbnb and that — to me — seems a decent rule of thumb on whether it should be done or not
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