Hey @TeamYouTube
I published this video an hour ago but it's not appearing in any subscription feeds including my personal account. Why?https://youtu.be/ammQwaU2qnA
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Replying to @TechTeamGB
We'd like to help. Which device are you using? Does this happen across devices/browsers? Also, try signing out and signing back in to see if that fixes the issue. Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Multiple accounts, browsers and devices. The video has less than a quarter of the views of the video that went out at the same time. This isn't a client side issue.
1 reply 0 retweets 0 likes -
Replying to @TechTeamGB
That doesn't seem right. Our Creator Support team can look into specifics and help with more info, get in touch here: https://goo.gl/BxLi8H . Hope this gets resolved.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Your support rep told me they would close the text chat and email me in a moment. It's been over an hour. This is horrific support especially since they have done nothing but ignore my issue and quite frankly gaslight me. Really dissatisfied.
1 reply 0 retweets 1 like -
Replying to @TechTeamGB
Sorry to hear about the trouble. That's definitely not the experience we're going for. We can certainly have someone from our Creator Support team reach out to you via email. Appreciate your patience in the meantime.
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Replying to @TeamYouTube
I've just had a reply to my original email where despite providing 7 or 8 user submitted screenshots of my issue, the rep told me "your videos are working as intended" and....
3 replies 1 retweet 0 likes
Just checked my subscriptions and only one video shows up, btw this is on PC.pic.twitter.com/IOYp2ixPk4
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