We'd like to help. Mind sharing more info about the issue? Keep us posted.
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Replying to @TeamYouTube
for days now when i try to play music off the app on my phone, music will randomly stop or app will crash. the app hardly loans anything when scrolling down, stops after like 5 scrools down. this is annoying.
2 replies 0 retweets 3 likes -
Replying to @zomviexoxo
Thanks for the info. Just to confirm, are you logged in to the right account linked to the YT Premium subscription? Also, make sure your app and mobile OS is updated to the latest version. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
everythings updated even my phone. im logged into MY account. fix your bullshit app
1 reply 0 retweets 0 likes -
Replying to @zomviexoxo
Thanks for confirming. We recommend getting in touch with our Premium Support team who can help you further. Here's how: https://yt.be/help/purchases . Hope this gets resolved.
2 replies 0 retweets 2 likes
Help me sir DM i need your help why you are not replying :( @TeamYouTube
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