Then I'm suddenly getting this, which may or may not be relevant: "Another device on the network is using your computer's IP address."
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Do you have any static ip’s set up on any of your devices? From my experience that error is usually because there’s a static ip set up on one of your devices and a dynamic Ip also on your network is trying to use the same up address that’s allocated for the static address.
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You can call your provider and have them reset the modem from there end, (which is different from just unplugging/ replugging it on your end) which may resolve also.
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The modem's not the problem. Otherwise I would not be able to go online at all.
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