Don Giller

Sorry to hear about this – we'll pass this along to the team so it can be further investigated. We'll notify you once we have an update. Appreciate your patience.

Appreciated.

It’s finally gone. Thank you so much.

Awesome, glad it was resolved!

Thanks! Just one other item: my channel used to get total view counts updated around every hour. For the last 3 weeks it‘s been updating once every 24 hours. Is that a new YT standard, or, if not, is it possible to return to the once-an-hour routine?

The system regularly updates the data, making sure it's coming from real humans and not bots, so you might see the view count slow down or freeze during this process. More about it here: https://yt.be/help/Jgao . Hope that helps clarify!

Thanks for the reply; yes, I was told this when it first froze 3 weeks ago. Does it take that long to, excuse the metaphor, clear its throat? It seems this process is taking quite a long time.

Also, I should point out that the Influencer site posts counts before YT’s daily update. Which suggests the numbers are out there but not yet reflected in my account & that this might have nothing to do with cleansing the channel but is instead a glitch.