@YouTube i had an account that ive had for about 4 years now and it suddenly disappeared which means i lost my subscriptions and playlists, how can i get it back? i didnt sign out it just disappeared.
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Replying to @the_fridge_boy
We'd like to know more. What device are you on? Also, are you seeing an error message while you're trying to sign in? If yes, share few screenshots without revealing any personal info. We'll take a look.
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Replying to @TeamYouTube
im on an android phone. i had two accounts with the same email (idk if thats not normal it just gave me two) and one stayed but the one that stayed isnt the account i used. so if i try to put in the email for the account it just puts me in the unused account
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Replying to @the_fridge_boy
Appreciate the details. Mind sharing a screenshot of what you see at your end without revealing your email address? Keep us posted.
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Replying to @TeamYouTube
im unsure what to share without revealing my email address as trying to sign in leads to the other account. my switch accounts had two accounts under one email and now one is gone. it wont let me add another account with the same email even though it exists
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Replying to @the_fridge_boy
Thanks for the info. We've seen similar reports and we're passing this along to the team.
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thank you! if it can be fixed please let me know i really miss my playlists 


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