SFDC
What b2b saas product has the lowest churn you've ever seen? What about b2c saas?
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At one point we had 0.7% churn over a 12 month period
@SimpleLTC while serving over 2,000 nursing facilities. This was around 2015. -
Love this - perfect example of crushing a huge “niche”
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Password managers have to be up there.
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Not sure if it's remarkable but
@Ghost is at 3.77% https://ghost.org/about/ pic.twitter.com/QFcA8T2jxn
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Had never heard of Ghost. It looks awesome. Curious to hear from a user comparing it against Substack.
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APM SaaS - the DataDog S1 showed dollar-based net retention 151%. Their ARR grows in a cohort even after accounting for churn due to expansion revenue.
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I believe Daily Journal has pretty low churn. It's Charlie Munger's company.
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My company Benchmarking Alliance has been hovering around ~0.5% yearly churn since inception 10 years ago. We do daily KPI benchmarking in the hotel industry.
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