Enjoyed their first 2 name brand cars. Hopefully they stick around so I can buy a 3rd.
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No, its a major purchase. I would never order a car like its from a vending machine because its not a commodity like Coke. Selling to Carvana is a different story. They come get the car, its easy and they pay better than CarMax or a dealer.
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Mother-in-law bought her car through it and had a good experience. She received one and during the 14 day period she had it inspected and the mechanic found some rust. Carvana swapped it for the same model with similar miles and she’s been happy since.
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How was the return process?
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I’d like to hear the return policy, I worked in a dealership and that can be a nightmare
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Haven’t used them but used Vroom - same idea - solid experience
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Yes, 3 months ago. Love the car, love Carvana as an organization. I would never do it again. Buying a car in person is a boring couple of hours, but at least it takes just a couple of hours. Our process was dragged out over 6 weeks and I put in 10-15 hours of work. Not worth it.
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