Need to thaw your pipes after the cold weather? We’ve put together our top tips to thaw them out. Read them all: bit.ly/3QZhJ9T
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In the same way that extra layers and blankets help keep us warm when it’s cold, re-lagging your pipes prevents them from freezing in the future. Learn how at bit.ly/3QTJa54
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Pipes looking a little frosty? Don’t panic. Watch our video to find out how to thaw them out slowly and safely. If you need more help or advice, head to bit.ly/3XKkyxP
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When temperatures start to climb after a cold spell, a frozen pipe might thaw slowly.
There's a quick fix: using a hot water bottle!
Find out more on how to safely thaw your pipes here: bit.ly/3HisD7s
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Cold weather can cause burst pipes and leaks – read our tips on protecting your home. If you do experience a frozen pipe, take a look at our list of approved plumbers:
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With 20% of our energy costs used to heat water, we’re all looking for ways to save money.
Check out our website for energy and water-saving tips and info on how we can help those struggling with bills. bit.ly/3CHASay
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#SE12 Customers affected by the burst on Eltham Road are now back in supply. The A20 will remain closed for the early part of next week, while we complete repairs. We're sorry for any disruption this may cause. For updates, please see thameswater.co.uk/latest.
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#SE12 We’re really sorry if you’ve been affected by a large burst pipe on the A20 Eltham Road. We’ve shut off the flow from the damaged section and are working to get things back to normal as soon as possible. For updates please see
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We’ve listened to you in 2022, and next year we’re determined to do even better. So, when you’re toasting the New Year at midnight, we’ll still be busy fixing leaks. Cheers!
Find out more at bit.ly/3G1zalg
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Celebrating the holidays? We wish you a very merry Christmas, from everyone at Thames Water! 🎄
Whether you’re resting, celebrating, or working this holiday season, we’re on hand to help. Just head to our website for support thameswater.co.uk/help/emergenci
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You’ve asked us to do more, so we’re busy doing just that – joining those keeping the UK running over the holidays. That includes 500 of us working 24/7 to fix leaks.
Find out more at bit.ly/3PLdcXY
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Weathering winter means being prepared! Double check you know where your stop tap is in case you need to turn off your water in an emergency. For more tips, visit bit.ly/3v5CRB5 #WinterWednesdays
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Some of our Victorian-era pipes are definitely from Christmas past. That’s why we’re working around the clock to upgrade them, so they’re fit for the 21st century.
Find out more at bit.ly/3Wxg9xz. .
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As the nights draw in, is there someone you know that could use a little extra care if there was a loss in water supply? We are here to take care of them with our Priority Services Register.
Follow the link for more information: bit.ly/3V72ADN
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The freezing weather may come and go – but your pipes are frozen. Not to worry, we can help. We’ve put together our top tips to thaw them out. From a trusty hot water bottle to lagging, read them all: bit.ly/3WuPth3
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#NW6 We’re really sorry for the distress the flooding and supply issues have caused. Loss adjusters and support staff will be onsite at Swiss Cottage Library to talk directly to flooded residents about getting life back on track
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#NW6 Camden Council are working to secure a warm, safe space for residents affected by flooding from the burst main in NW6. When we know more, we’ll post here and at
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#NW6 To our customers who have been affected by this – we’re so sorry. We’ll post regular updates here and on our website at thameswater.co.uk/latest (2/2)
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#NW6 We’re working with the emergency services to make sure residents are safe after a large pipe burst has caused flooding in Belsize Road. Our engineers have been on site in the surrounding area from 4am to shut off the valves around the burst and stop the water flowing (1/2)
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Just like extra layers and blankets help keep us warm when it’s cold, re-lagging your pipes prevents them from freezing in the future. We can show you how at bit.ly/3G11BRz
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Get the most out of your heating by bleeding your radiators and reflecting as much heat back into your home as possible 🔥 For more tips on weathering winter, visit bit.ly/3FBJ4JW
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Your voice matters. From busy London streets to narrow country lanes, our pipes are buried in some really tricky places – so the faster you report a leak, the faster we sort it.
Find out more at bit.ly/3FxgnxI
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Whether it’s snowy or icy where you are, pipes can freeze fast and thaw slowly if left to defrost on their own. Found a frozen pipe? A humble hot water bottle can help. Here’s how: bit.ly/3VZ21xi
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You’ve asked us to fix more leaks, so we’re busy doing just that – working 24/7 through the holiday season. Look out for a few of us in Santa hats…
Find out more at bit.ly/3UV8Dvp
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While you’re reading this, we’re busy fixing leaks. Although we’ve hit our target to reduce water lost through leaks for the last three years, we’re determined to do better – so we’re doubling it to 20% by 2025.
Find out more at bit.ly/3VYQE8b
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Temperatures are dropping, so it’s time to make your home as cosy as possible! Here are our top tips to stay snug and weather winter – hot chocolate optional… For more tips, visit bit.ly/3h7GSSk #WinterWednesdays
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