.@amazon I just had an online chat customer service rep be massively rude to me and left the chat conversation open so I can't start a new on one to complain. Can you inform me how to start a new chat when one is still open and there is no button or help to start a new one.
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Are you able to use a different browser? Clearing your cache and cookies may help as well.^MA
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Have you tried the steps that my colleague ^MA provided you with? ^CY
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All next you will ask me to reboot my router. You have been useless. A lot of early Amazon customers like me come from tech. Forget I asked for your help. Going a different route.
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