Why social media is crap: There are only two communication speeds which work for humans. 1) Near real-time, where you can correct things quickly, clarify points easily, etc. (Chat) 2) So slow that you aren't mad anymore by the time you're done writing (letters, maybe email)
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That's a damn interesting insight
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most visible, I think, in mailing list discussions where person A sends a set of questions, and person B replies with individual answers where half of the answers are "see reply above" or "see reply below" because half the questions were actually redundant
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This is one reason why we write 6 page narratives and press releases with frequently asked questions at Amazon. It requires the writers to lay down a clear document and anticipate the reader's questions.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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