TCFCares

@TCFCares

Official customer service account for . Member FDIC. We're here to help M-F 8am - 6pm CT; Sat 9am - 6pm CT

Joined August 2011

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  1. 31 Aug 2019

    Happy Labor Day weekend! Our branches will be closed on Monday, September 2, so our team members can enjoy the holiday.

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  2. 24 May 2019

    All branches and the Contact Center will be closed on Monday, May 27, so our team members can enjoy the holiday with their families. Happy Memorial Day!

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  3. 13 Mar 2019

    UPDATE: Branches located within the Colorado Springs area will now close at 2pm on March 13. All locations throughout the state are expected to reopen on Thursday morning.

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  4. 13 Mar 2019

    Due to inclement weather throughout the state of Colorado, branches in the Denver area will close at 2pm, and in the Colorado Springs area at 3pm, 03/13/19. If you need assistance, contact us at 1-800-823-2265, or find us at . Thanks, and stay safe!

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  5. 30 Jan 2019

    Due to the severe cold impacting the Midwest, we’re closing our Contact Center and all branches in Minnesota, Illinois, South Dakota and Wisconsin today at 5 pm CST. Locations are expected to return to normal business hours tomorrow, January 31.

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  6. 16 Oct 2018

    Our recent enhancement to the mobile app has a new secure message inbox that gets important information to you quickly. Update your app today!

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  7. 19 Sep 2018

    With the latest update to the mobile app, taking pictures of your checks is now faster, easier and more successful than before. We’ve also fixed the camera rotation issue, and mobile deposits should work as expected. Update your app NOW to take advantage of these enhancements!

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  8. 8 Aug 2018

    Consistent placement of pop-up error and success messages makes it easier to see what you did right (or wrong).

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  9. 8 Aug 2018

    Gear icons on the Dashboard make it simpler to choose which accounts to see.

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  10. 8 Aug 2018

    Groups in Pay & Transfer gives you an easy way to organize your recipients.

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  11. 8 Aug 2018

    Our 8/7 Apple and Android mobile app release has a few updates we want you to know about.

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  12. 3 Jul 2018

    Happy Fourth of July! Please note, our branches will be closed on Independence Day so team members can celebrate with family. Enjoy!

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  13. 15 Jun 2018

    The issue causing intermittent access or slow performance on , digital banking and mobile has been resolved. If you continue to experience difficulty, please send a DM. Thank you for your patience.

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  14. 15 Jun 2018

    We're experiencing intermittent access or slow performance on , digital banking and mobile. If this is your experience, please wait a few minutes and try again. Thanks for your patience as we work to resolve this issue. We're sorry for the inconvenience.

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  15. 28 May 2018

    Happy Memorial Day! We’ve got modified hours today, so our teams can spend more time with their families. The hours vary by location, so check here for your specific branch.

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  16. 30 Mar 2018

    The issue impacting users' ability to access Digital Banking and the mobile app this morning is now resolved. Thank you for your patience. If you continue to experience issues, or have questions, please send along a DM. Thanks!

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  17. 30 Mar 2018

    Digital banking and the mobile app are temporarily unavailable. You can continue to receive up-to-date account information through our ATMs, branches or customer service. We appreciate your patience during this delay and apologize for the inconvenience.

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  18. 29 Mar 2018

    5 - You can now create and save a template for recipients.

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  19. 29 Mar 2018

    4 - A new personal reminder alert is available for any reminders you want to set for yourself.

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  20. 29 Mar 2018

    3 - An improved user experience for pay & transfer helps you move money more easily.

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