SEMA

@talktosema

We collect real time citizen feedback to drive better quality public service delivery in East Africa. Talk to us at your nearest public office !

Vrijeme pridruživanja: prosinac 2017.

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  1. Prikvačeni tweet
    2. pro 2019.

    Our October-November newsletter is here, find out what we have been up to, how you can be part of our traineeship program, watch our SEMA documentary and so much more! -

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  2. proslijedio/la je Tweet
    prije 9 sati

    Succinct documentary by on corruption in and how gathering citizen feedback is helping improve public service delivery in Uganda. Watch for yourself here;

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  3. prije 9 sati

    Looking at the data that was collected by our team last year, we saw a decline in the average satisfaction rates after the month of January across different offices around Kampala. What do you think might be the cause?

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  4. proslijedio/la je Tweet
    prije 11 sati

    🥳Our January Newsletter is here!🎉👏 Find details about 2020, what we have been up to this past month, New opportunities; Masterclass, , and much more here👉

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  5. proslijedio/la je Tweet
    prije 14 sati

    "Public service must be more than doing a job efficiently and honestly. It must be a complete dedication to the people and to the nation." ~Margaret Chase Smith

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  6. proslijedio/la je Tweet
    28. sij

    Data and policymaking: Data has the potential to improve government performance and accountability and when presented in innovative and widely accessible formats, it has the ability to influence how public resources are allocated and accounted for.

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  7. prije 12 sati
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  8. prije 12 sati

    "State minister for health Robinah Nbbanja has directed all medical workers in government facilities to be in uniform, this would assist patients identify health workers who ask for bribes before serving health ."

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  9. prije 14 sati

    Things you need to know if your going to Katwe police or any other police station to report a case, see a suspect or getting a bond for the suspect.

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  10. 30. sij

    "People should feel free when they enter the offices, they should express their concerns so that they are worked on, with these things you just have to be bold." Anonymous 's view on ideal

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  11. proslijedio/la je Tweet
    28. sij

    An effective citizen is one who has the knowledge, skills, and attitudes required to assume the “office of citizen” in a democratic republic. How to become an effective citizen;

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  12. proslijedio/la je Tweet
    14. stu 2019.

    Good day , as we embark on drafting our strategic plan for the next Five (5) years, we would love to hear from you—what do you think has worked well and what hasn't, over the last 5 years? Your input is key . Email; Info@kcca.go.ug—We are listening!

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  13. 29. sij

    "Surveys also provide customers with an avenue to voice their thoughts on your product or your customer service in a way that makes them truly feel valued"

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  14. proslijedio/la je Tweet
    28. sij

    "In order to improve service delivery, governments should pay special attention to citizens' problems, which can be solved by upgrading services and improving their quality" Citizen-oriented services pattern;

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  15. proslijedio/la je Tweet

    Hon. called upon & the media fraternity to strengthen 's publicity especially by focusing on service delivery & creating awareness on gov't programs. is keen on improving citizen's engagement online & offline.

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  16. 28. sij

    Today we had the privilege of hosting the head of development cooperation from the Dutch Embassy. It was great having your team in our office🤗🤗

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  17. proslijedio/la je Tweet
    28. sij

    helps govts in fighting crime by providing guidelines to make more informed risk assessment.This includes improvement in collaboration across agencies and also a better awareness of existing criminal intelligence and criminality

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  18. proslijedio/la je Tweet
    12. stu 2019.

    There is a need to increase citizens’ demand for government information so that we can see thousands of requests. If so many requests are unanswered we have a much better case to make to government.

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  19. proslijedio/la je Tweet
    28. sij

    If you cross your customers, they may walk. Even worse, they may talk. When they talk, it may be to more than just a few friends. It could be the next viral message that's seen by tens of thousands, or even millions. Transparency is key. Your reputation is your brand.

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  20. 27. sij

    "For Participation to work, transparency of government information is required. Information is power and helps the citizens in making the right choices. Inclusion of members into decision-making from groups whose concerns are being addressed is also important."

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  21. 27. sij

    For a service provider, it’s always important to find out why most clients are complaining about a particular department or service

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