"But we have to respond in a timely manner". Bullshit. Have this type of statement in a templated word doc. Copy, paste, done. Buy time.
It takes very <1hr to write the few hundred words here. The timely response thing only matters if you're working hard to present a narrative
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Also, you can also say "We are investigating and will post a full response tomorrow". Woo, problem solved!
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you mean.... being tactful? Classy? Professional?!?!?!?! WOW! :)
End of conversation
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