@tactful Hi Josh, sorry to bother you, but how can I get in contact with the support group if I am not having luck through the site? Can you please point me in the right direction? Thank you
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Replying to @LaurenS43218703
http://playadopt.me/support is the only way to get in touch with our team. Please file a ticket if you have a problem we can help with (all info is on site)
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Replying to @tactful
My son had traded me some of his pets to grow and they are locked in my account. I would really love to be able to give them back to him and play ith my kids again
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Replying to @LaurenS43218703
What's your ticket number? I'll ask the team to take a look
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Replying to @tactful
Thank you so much for trying to help me, I really appreciate it. Where do I find the ticket number? I pulled up all of the emails that I received from them and do not see one. Can you pull it up from my username?
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Replying to @LaurenS43218703
Don't worry, we searched your name. The team are taking a look now and you should receive an email response
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Replying to @tactful
I haven’t received an email yet, but it looks like I have my account back! Thank you so much for your help! You made my day
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No problem, sorry about this - as you can imagine we have many 1000s of people reaching out for help with various things so it can take some time to resolve, but glad we could help you and your daughter
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Replying to @tactful
No worries, I know you all are super busy. I just appreciate you looking in to it for me. You truly are the best!
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