Please only contact support if you have a legitimate issue. A large portion of these tickets are not relevant, lies or mistakes. This takes up our time + stops us getting help to people who actually need it
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If you've contacted @PlayAdoptMe support and haven't gotten a response yet, that's because we have 18,000 tickets in the queue
We have 6 support reps answering tickets (more than any other Roblox game) but it's still gonna take them a while. Please be patient + kind 
pic.twitter.com/FvFwSG4J5Q
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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Out of curiosity, what are you using to manage your ticketing? I've had some experience in a variety of applications when I did some work in IT Support. It was much easier to organize for us as we had an AI that helps to catch keywords (e.g. ethernet, wifi, ip, dns)
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Zendesk
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"I TRADED MY SHADOW DRAGON FOR ROYALE HIGH HALO BUT I GOT SCAM PLZ HELP ADOPT ME OMG IM CRYING I GOT RARA HIGH SCAMMED"pic.twitter.com/Mlom6fI7LU
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literally 99% of the tickets are something like that, or "I gave my password to my 'friend' and they stole all my stuff"
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You’re doing a good job man. Your whole team are.
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I feel so bad for you and your team, I mean what’s a good game without people trying to scam/trick the team into thinking they lost their items. It’s just a waste of the teams time but sadly so people gotta be like that
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If we submitted a ban appeal, today. How long do you think the wait could be?
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you’re not allowed to sell stuff
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