@LADWP has refused to provide water to this family for the past 7 months because they claim the family needs to pay off the past tenant's debt! The family has provided LADWP a letter from the landlord and a lease, proving their move-in date w/ no success. Now we're in a pandemic.
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The family has children & was forced to turn on the water themselves to try to care for & protect themselves. They want to pay for the water they've used since they began renting the unit, but
@LADWP refuses to work w/ them to find an affordable, fair, safe solution#Moms4HousingNäytä tämä ketju -
When the family went to the
@LADWP office today to try yet again,@LADWP staff specifically told the family to NOT contact the media, while still refusing to set up the new account & turn on the water in the midst of a public health crisis.#COVID19#WaterIsLife#ThisShouldBeEasyNäytä tämä ketju
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I suggest you research before making yourself look foolish. Directive was for those behind in payments. Those found to be stealing, using bad checks, restoring service themselves are just a few examples exempt Just a guess from dealing with these worst customers, they lied to you
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Uusi keskustelu -
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Kiitos. Käytämme tätä aikajanasi parantamiseen. KumoaKumoa
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Good morning. Can you please send us a private message so that we can be in contact with our customer to resolve this? Thank you. VP
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Message with detailed information sent. We hope we can get this family's water turned on today.
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I love y’all. Y’all are AMAZING!!! Thanks for getting it turned back on.
Kiitos. Käytämme tätä aikajanasi parantamiseen. KumoaKumoa
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Thank you so much for helping us get it turned back on.
Kiitos. Käytämme tätä aikajanasi parantamiseen. KumoaKumoa
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