Support Surfer

@SupportSurfer

I'm like to think of myself as a Customer Ally. I've worked in support as a SysAdmin, Programmer, and as an Entreprenuer.

Los Angeles, CA
supportsurfer.com
Joined June 2013
1 Photo or video Photos and videos

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  1. Retweeted
    20 Mar 2015

    The Customer Experience Management Cheat Sheet [INFOGRAPHIC]

    5 retweets 1 like
  2. 20 Aug 2013

    Made a few comments on Intercom: “Customer Support: Always easy, never necessary”

  3. 23 Jul 2013

    Don’t Respond to Jerks; 7 Simple Support Guidelines for Founders Please RT if you enjoy

  4. 21 Jul 2013

    I want to help you get less support email. Preview of an app I’m creating for you.

  5. 11 Jul 2013

    Finally! A Human-Powered Helicopter Wins the $250,000 Sikorsky Prize via

    1 like
  6. 8 Jul 2013

    Unbreaking Your Django Application on

  7. 6 Jul 2013

    How would you know if you lost a customer?

  8. Retweeted
    6 Jul 2013

    Finding Lifetime Customers in the Lost & Found

    4 retweets
  9. 22 Jun 2013

    We struggle each week with super difficult customers and while I like the idea that you fire some customers; it's tricky when to do it.

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