Robbie Mitchell

@superstrong

Head of Ops — pinpoint the spots in customer conversations that are driving (dis)satisfaction and (in)efficiency. Creator of .

New York, NY
Vrijeme pridruživanja: travanj 2008.

Tweetovi

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  1. Prikvačeni tweet
    25. sij 2016.

    The young cashier asked me, rhetorically, “What kind of music is this?” The song playing overhead was “Jump Around”. I’m old.

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  2. 17. sij

    YouTube has stories?

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  3. proslijedio/la je Tweet
    16. sij

    The flows in your app used daily by employees will improve by default. Flows never used by employees will deteriorate by default. Sign-up & on-boarding: often the most important, yet least used flows internally.

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  4. 16. sij

    TFW you’re drafting a “planned downtime” email and your email provider experiences unplanned downtime.

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  5. 9. sij

    My understanding is that , , , and spearheaded the definition and spread of "growth hacking / product growth / growth marketing” functions and playbooks in the Bay Area. Is that fair?

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  6. 2. sij

    It was a wildly successful year. Here’s to scaling up in 2020 with mutual customers across , , , , , , and more

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  7. 2. sij

    Another challenge for her as an industry rebel (i.e., "outsider") is that she sometimes misses why some companies do what they do (attributing it to stupidity or greed instead of strategy), and doesn’t know or care to dig deeper.

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  8. 2. sij

    As usual, some sensible critiques soured with FUD and digital NIMBYism, exacerbated by a lack of alternative ideas. - If it doesn’t completely eradicate every single disparity between households, it’s not a worthy solution. - And if it might(!), it’s too powerful and invasive.

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  9. 26. pro 2019.

    Amazon should license celebrity voices for the Echo.

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  10. 18. pro 2019.

    The best part of the “State of Startups” is that the website looks like every other major startup's, with smooth serif type, softened tech colors, and people illustrations.

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  11. 5. pro 2019.

    Spotify Intelligence [ ] exclude CarPlay [ ] exclude Bluetooth devices [▼] exclude genres

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  12. 5. pro 2019.

    Sigh. The “wrapped” experience is beautiful, but it’s ruined yet again by the volume of kids songs in my account via the Echo and car trips. Really wish they’d offer the option to exclude that stuff from my account analysis.

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  13. 2. pro 2019.

    The NYC subway map’s “trunk-based system” is where the design went too far in simplifying, and IMHO it's the #1 cause for confusion among tourists. I use KickMap just to get around it — and for the arrival times, which is indispensable for commuting.

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  14. 22. stu 2019.

    Instagram Stories has become the best form factor for consuming Reddit and Twitter memes.

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  15. proslijedio/la je Tweet

    tfw your backend engineer says they can throw a UI on it no problem

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  16. proslijedio/la je Tweet

    Long time feature request! Zaps run faster. And up to as fast as every minute on some plans.

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  17. 21. stu 2019.

    Find my Phone, but for my cup of coffee

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  18. 13. stu 2019.

    Dear please let me 🚫 songs and artists so I can subscribe and listen to public playlists without hearing the stuff I think is lame.

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  19. 12. stu 2019.

    After moving to DUMBO in early 2009, I rented a desk for about a year at a little space called “Green Desk” along with and a bunch of other misfits. Turns out it was the first run at what would eventually become WeWork.

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  20. 6. stu 2019.

    I had to give up fixing a problem with a SaaS product that only provides tech support over email. Too hard to keep context switching into a problem every 2-4 hours when the pithy email comes back asking me for more details. Chat with your customers.

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  21. 30. lis 2019.

    My beta work credit card arrived. Ballin!

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