I see. Is it affecting both wired and wireless services? Can you call our fault's automated hotline on 08005610061, so we can confirm the service status? Let us know how it goes. ^ALG
@virginmedia the broadband connection is down since at least 24h, yet the status page keeps telling me there no known issues. How is that possible? That's in NW3.pic.twitter.com/Pv0kZcWc9b
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Thanks, I've called the hotline and unsurprisingly it says TV *and* broadband in my area has issues. Why doesn't the online status page reflect that?
- Još 6 drugih odgovora
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Hi, Sergei. Thanks for getting in touch. I'm sorry to hear that you're having broadband issues for 24 hours now. I appreciate you checking the status page. Does rebooting the hub make any difference? Hope to hear from you. ^ALG
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No, reboot does not help. I've tried it multiple times yesterday and today. I'm fairly confident the issue doesn't only affect me.
Kraj razgovora
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Čini se da učitavanje traje već neko vrijeme.
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