We are seeing an elevated error rate in the API and dashboard. We are actively investigating and will update shortly.
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@stripestatus And what about the customers that decided to just cancel their food orders rather than wait on the fix?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@stripestatus Refund failing. Error message: 'NoneType' object has no attribute '__getitem__' -
@SnackFeverUS Mind sending an email to us with more details? We'd like to take a closer look! https://support.stripe.com/email
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@stripestatus How are we supposed to recover Shopify checkouts? -
@Kchimni10 We'd be happy to investigate how our downtime affected your account. Mind sending an email to us? https://support.stripe.com/email
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@stripestatus@kressaty can you guys play nicely now? ;)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@stripestatus PLS don't refund charges! I mailed to ask what of missing charges, told refund when server fix- don't! Put in account instead!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@stripestatus Thanks for the update. You guys will write up a postmortem, no?Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@stripestatus still getting the following error Stripe_ApiConnectionError: Could not connect to Stripe (ssl://api.stripe.com:443). -
@tirins Thanks for reporting - 1 more reply
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