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From 22:54 to 23:52 UTC, we saw elevated error rates and response times with the API. These are now resolved.
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From 01:24–01:41 UTC, we experienced an issue with some Stripe Dashboard features being unavailable for some users. This is now resolved.
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Some Dashboard features are currently unavailable for some users. We’re working on getting them up to date and will post updates here. The API is unaffected.
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From 13:28–14:31 UTC, we experienced an elevated rate of errors related to 3D Secure. This issue is now resolved.
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We're currently investigating issues paying with 3D Secure. We'll post an update soon.
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From 19:36–20:10 UTC, we experienced issues with webhook delivery. This issue is now resolved, though webhooks may still be delayed as we work through the backlog.
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Webhooks are currently delayed. We’re investigating and will post updates here.
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From 09:19–09:53 UTC, we saw a spike in connectivity issues to https://stripe.com . This issue is now resolved. The API and Dashboard were unaffected.
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As of 09:19 UTC we've seen an increase in connectivity issues to https://stripe.com . The API and Dashboard are unaffected, and the Dashboard can be accessed directly at http://dashboard.stripe.com . We're continuing to investigate and will give updates here.
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We’re investigating connectivity issues to our website, https://stripe.com . The API and Dashboard are unaffected.
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From 10:33 to 14:01 UTC, we experienced issues with our phone support systems and disabled the service. Phone support has been reenabled and is working as expected.
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As of 12:53 UTC, we have been experiencing issues with our phone support systems and the service has been disabled. We are currently investigating.
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From 22:58–23:09 UTC, we saw elevated errors with the Dashboard, Express and Hosted invoice page. This issue is now resolved.
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From 4:18 to 5:15 UTC, some users saw increased declines and latency for Mastercard payments in the US. This issue is now resolved.
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We’re currently seeing increased declines and latency for Mastercard charges in the US. We’re investigating and will post updates here.
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From 20:40 to 21:11 UTC, we experienced issues with our chat support and disabled it. Support chat has been reenabled and is working as expected.
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As of 20:40 UTC, we have been experiencing issues with our chat support. Support chat has been disabled. We are currently investigating and will post an update shortly.
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From 6:07 UTC 2020-01-01 to 9:38 UTC 2020-01-03, some users experienced missing functionality within the Stripe iOS Dashboard App. The issue has been resolved - in order to receive the fix please update the app.
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From 6:07 UTC on 2020-01-01, some users are experiencing missing functionality within the Stripe iOS Dashboard App. We have identified the issue, and are currently working on a fix.
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We're currently investigating missing functionality within the Stripe iOS Dashboard App. We will post updates as we know more.
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