@stripe I don’t seem to be able to reset my account password using an MFA recovery key. Any ideas?
Sorry to hear that—are you using text messages to authenticate, or Google Authenticator?
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New device so Google Auth was unable to be used. Found my old password so no reset required, but emergency key apparently isn’t correct.
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Hm... Difficult to be sure why the emergency code was showing as incorrect. However, not that you have your password, you can re-enable Google Authenticator on your new device via your Profile. You'll also get a new emergency code here!
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