@stripe Let's say a merchant suspects identity theft. We would like to contact the issuing bank, but we don't have a card number. Is there a way to facilitate that conversation?
There's no way of directly sending this information to the card issuing bank here, but you can help identify potential fraud by by refunding the charge and marking it as 'fraudulent' as the reason for the refund.
-
-
Unfortunately in this case I don’t think there are signals that will help train AI. Card was likely stolen within hours of when it was used. We wanted to alert bank so they could notify cardholder, and law enforcement asked for # too to help convict. Feel free to DM for details.
-
Thanks! If you could drop details of what's been happening I'll be happy to see if there's something further we can do to help!https://twitter.com/messages/compose?recipient_id=102812444 …
- 1 more reply
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.