@stripe hey stripe £15 dispute fee everytime a user disputes a charge!? What the frick, my balance is now negative...
Sorry to hear you were hit with a dispute. The fee comes from the card network, but we'll reimburse you if the dispute's won. If you write into us at http://support.stripe.com/email , we'd be happy to help you submit evidence and fight back. https://stripe.com/docs/disputes#fees …
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Well I unfortunately haven't been keeping on-top of it so there's several that I've already missed the deadline on...
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Ah. Unfortunately if the deadline is passed with the bank we're unable to help further with the dispute. I'd recommend switching on email notifications here, so that you can keep an eye on any potential disputes https://dashboard.stripe.com/settings/user .
End of conversation
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