Still haven't heard anything from @stripe who have charged me $1,100 in fees for $20,500 in fraudulent disputes on my account. Why not? 5 emails, 2 Tweets and a DM. A small business who needs your help doesn't deserve a response?
We sent you a much longer email from Kimberly on Saturday. If you don't see that email in your inbox, can you check your spam folder?
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Nothing from Kimberly until just now, but it's clearly a form letter; you haven't investigated our issue at all.
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If you follow up to Kimberly's email, we'd be happy to dig further into this with you.
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