@stripe hey! If a payout is 'in transit' is it possible to change the recipients bank account details?
Hi! Unfortunately not; once it's showing as in transit it's already on it's way to your bank, so there's no way of amending it at this stage
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Ok, it's a refund and the customer has just informed us that they closed their bank account ¯\_(ツ)_/¯ will the payment just bounce?
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Sometimes the bank will reroute it, but in other cases it'll get returned. Drop some details to us and we can check! https://support.stripe.com/email
End of conversation
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