If you are having trouble send a note through the bottom of http://patreon.com/faq so we can help. -AR
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Replying to @PatreonSupport @eastlansinginfo
I did. I got back the standard 'well be getting to it" reply a few hours ago.
1 reply 0 retweets 0 likes -
Replying to @AliceDreger
Correct. We'll reply w/in 1-2 business days as we're experiencing a high volume of tickets due to payments processing on 1st.
1 reply 0 retweets 0 likes -
Replying to @PatreonSupport
We've been with you over 2 months and we have yet to receive a penny. I'm beginning to wonder if it's a real thing.
2 replies 0 retweets 0 likes -
Replying to @AliceDreger
I'm seeing funds within your account. Make sure you are looking at payout settings and not payment settings. -AR
1 reply 0 retweets 0 likes -
Replying to @PatreonSupport
Funds in our account, sure. How come they're not being transferred to our bank account as we specified?
1 reply 0 retweets 0 likes -
Replying to @AliceDreger
Your bank details are incorrect. You'll want to edit them accordingly to make sure the routing and account
#s are valid. -AR3 replies 0 retweets 0 likes -
Replying to @PatreonSupport
How do I talk to a human and get resolved? I am not interested in again deleting and re-entering just to have you say same.
1 reply 0 retweets 0 likes -
Replying to @AliceDreger
The failure notices come from
@StripeSupport. We do not offer phone support currently and a rep will reach out via email. -AR1 reply 0 retweets 0 likes -
Replying to @PatreonSupport @StripeSupport
Great. I'm not allowed to look at the info you say is incorrect. You just tell me to delete & keep trying?
2 replies 0 retweets 0 likes
Mind sending us an DM with your email address so we can help out?
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