.@stripe My store had a fraudulent Indonesian charge from a Canadian CC. Why are you hitting me with a $15 fee for the dispute?
Sorry to hear that you're having to deal with a dispute. The article here gives a bit more context: https://support.stripe.com/questions/why-does-stripe-charge-a-fee-for-each-dispute …
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@stripe their card was stolen and they ordered from my store. I can't fix it for them other than refunding. Will you remove the fee then? -
If the dispute is resolved in your favor we'll return the fee. Happy to dig deeper if you write in! https://support.stripe.com/email
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