@stripe my customers are getting charged multiple times. Can you please contact me since you don't have a CS number
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Replying to @DavidFrisby
Hi, happy to help! Could you drop us details of whats happening here please? http://support.stripe.com/email
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Replying to @stripe
I've already used this and got no response. This is urgent. Do you have a customer service number?
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Replying to @DavidFrisby
We've sent a reply to your email—mind taking a look and letting us know if you have any other questions?
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Replying to @stripe
your reply is asking for information I already provided. This is taking too long. I've lost a customer over this
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Replying to @DavidFrisby
Hm, did you catch the email Edwin sent at 9:54 AM PT? If not, we can resend — sorry for the confusion!
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Replying to @stripe
I caught the one Jason sent. I can now see the email from Edwin. Explanation is good thanks
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Replying to @DavidFrisby @stripe
can you please respond to our emails. Our customer still doesn't have there refund after a week.
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Replying to @DavidFrisby @stripe
the customer still doesn't have the money theyre double charged
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Sorry for the delay—we're looking into this and will send a reply on our email thread soon.
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