@Tidus5005 It's the cardholder's bank that makes this determination, so you should upload this evidence for them to take a look at.
@Tidus5005 Sorry you're facing a dispute. The bank levies a fee when the cardholder initiates it, but we'll credit you £15 back if you win.
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@Tidus5005 You can read more here: https://support.stripe.com/questions/why-does-stripe-charge-a-fee-for-each-dispute …, and we'd be happy to take a look at this at http://support.stripe.com/email .Thanks. Twitter will use this to make your timeline better. UndoUndo
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