@stripe I have just been the victim of what appears to be a fraudulent chargeback. Why do you charge a fine? The order wasn't flagged by you
@HoobynooWorld That fee comes from the issuing bank. You'll get it back if you win the dispute, though Stripe is still charged
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@stripe I lost the dispute, despite providing evidence, can I appeal to the bank? Item was sent signed for & personalised with phone numbers -
@HoobynooWorld Want to write in to us? With a bit of investigation we can figure out what happened - 3 more replies
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