@stripe Last week someone tried to pay me with a fraudulent card. They have been blocked. I talked it through with customer service. Today I see that ALL of my income has been refunded to my clients. This is my living. My work! The food on my table. I need some to call me!
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Replying to @kristadpeterso1
We're sorry to hear about this Krista—we're looking into this now!
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Replying to @kristadpeterso1 @stripe
So you’ve reinstated my account but you have still issued refunds to clients. One client has been issued a refund for money already deposited in my account. I seriously need a voice and not an email response.
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Replying to @kristadpeterso1
We totally understand your concern—we definitely want to help in any way we can here. If you'd prefer to chat via call, you can request a call here: https://support.stripe.com/contact .
4:13 PM - 22 Apr 2020
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