@stripe times are rough as it is with #covid19, but now I have to deal with your company making it worse. After no response to my emails, I'm left with no option other than to go public.
You canceled my account saying it was high risk.
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Thanks, I hope you can help. This is extremely unacceptable, I do appreciate your quick response here on Twitter though.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Do you have an update? You aren't even letting us refund the client, we owe 3rd parties for services rendered and the services are already completed. If you're going to lock the account you need to let us refund the customer or else we will have to request they charge back.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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We would of course prefer that you unlock the account and send us our funds. Let me know something soon please. Your customer service is quite lacking at this point...
Thanks. Twitter will use this to make your timeline better. UndoUndo
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They responded with a similar canned response about not accepting payments and wishing me luck finding another processor, which I already have. You ignored my question about why I can't refund my customers so I can process with my new processor. I need to refund asap.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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