@stripe you've crossed the wrong party.
So sorry to hear that you've run into trouble! Mind sharing more about what's going on?
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You've been holding over $4,500 for over two weeks that was an ACH to us. Unacceptable. The vendor that uses you is aware and trying to get you to release our client's funds to us.
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Looks like the platform you're working with should have reached out to get some additional documents—once you've provided all the requested info, we'll be able to get this resolved for you!
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