Hi there @stripe please create a way to track refunded items that were returned to stripe after the customer's bank bounced the payment back bc the customer's account is closed. There's no way to tell when this happens and you don't have a way to search for bounced payments.
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Replying to @hegemonster
Hi there! If a customer's bank declines a charge, you should see that immediately in your Dashboard: https://dashboard.stripe.com/payments
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Replying to @stripe
I don't mean a declined charge. I'm talking about a charge that the merchant refunds to original payment method, and gets bounced back to stripe after the bank tries to get it back to the customer and is unable bc the account is closed. You have no way to search for this
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Replying to @hegemonster
Quick update on this—while we don't have a way to filter for this via your Dashboard, we do send a charge.refund.updated webhook whenever a refund fails: https://stripe.com/docs/api/events/types#event_types-charge.refund.updated …
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Replying to @stripe
How do I see which charges have this tag? How can I filter for it? I tried searching for the tag you linked to but got no results
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If you use webhooks to listen for the 'charge.refund.updated' event to occur, you'll be able to see this. These refunds statuses also exist in the refund object: https://stripe.com/docs/api/refunds/object … with a status of 'failed'.
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