@stripe I face a strange issue that prevents me to log into the dashboard (and therefore to send support tickets). After email/pwd input, I see the screen to insert the SMS code, but the screen automatically comes back to the email/pwd one. Error message follows next 1/2
Sorry to hear about this Jice. Have you tried clearing your cache and cookies? If you have, would you mind trying to launch the page in Incognito Mode and letting us know if you're able to proceed through the login screen?
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Suprisingly, even in incognito mode I faced the issue. Only changing browser helped (Firefox instead of Chrome). My intuition is that the issue comes from LastPass plugin (enabled in incognito mode on my end). More info tomorrow.
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Thanks for that background—it's very likely that an external extension (such as LastPass) could cause this, so we appreciate the context. Thanks for trying this, and we look forward to hearing back from you with more info!
End of conversation
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