@stripe is there a way to further look into a dispute that was lost? I have proof that the shipment was delivered and somehow lost the dispute? I’m very confused how this could happen?
So sorry but once the card issuing bank has decided who has won the dispute, we aren't able to pursue this further. If you reach out via http://support.stripe.com/contact , we'd be happy to chat through the best ways to mitigate disputes going forward.
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