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Stripe
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Stripe
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@stripe

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@stripe

Stripe is a global technology company that builds economic infrastructure for the internet. Status updates at @stripestatus.

San Francisco, CA
stripe.com
Joined January 2010

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    1. Kubilay Kocak‏ @koobs Mar 27
      • Report Tweet
      • Report NetzDG Violation

      Either I'm missing something, its super not obvious, or not possible to create a product w/ single unit price *without* a subscription in @stripe wtf. I just want to add individual products to a one off invoice.

      1 reply 0 retweets 0 likes
    2. Stripe‏Verified account @stripe Mar 29
      • Report Tweet
      • Report NetzDG Violation
      Replying to @koobs

      Sorry for the confusion here—while this isn't possible, you can create invoice items to be added to a one-off invoice.

      1 reply 0 retweets 0 likes
    3. Kubilay Kocak‏ @koobs Mar 29
      • Report Tweet
      • Report NetzDG Violation
      Replying to @stripe

      Yep, thanks, that's what I did. No reason why existing products (created prior) shouldn't be able to be added to one-off invoices, rather than only subscriptions. Would appreciate forwarding the issue/request to the relevant PM/team, thanks!

      1 reply 0 retweets 1 like
    4. Stripe‏Verified account @stripe Mar 29
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      Replying to @koobs

      Of course! Thank you for sharing your feedback with us.

      1 reply 0 retweets 0 likes
    5. Kubilay Kocak‏ @koobs Mar 29
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      • Report NetzDG Violation
      Replying to @stripe

      Kubilay Kocak Retweeted Kubilay Kocak

      You're welcome. See Also more feedback:https://twitter.com/koobs/status/1244383363575607297 …

      Kubilay Kocak added,

      Kubilay Kocak @koobs
      Mmm @stripe's verification flow is... unpleasant & confusing 1st email says "Reminder", "once again" and "can't work with you business". Next email, "Thanks for using @stripe! Please verify" w/ subject that doesn't explain the actual issue. Massive POLA violations. @edwinwee
      1 reply 0 retweets 1 like
    6. Stripe‏Verified account @stripe Mar 30
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      Replying to @koobs

      Mind confirming your email address via DM so we can take a closer look at what happened with your account verification?https://twitter.com/messages/compose?recipient_id=102812444 …

      1 reply 0 retweets 0 likes
    7. Kubilay Kocak‏ @koobs Mar 30
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      Replying to @stripe

      That's OK, I got it sorted with an (additional?) phone verification. The issue is the very weird set of emails and the messaging in them. A single email with "Hey, your account is on hold, please verify to activate: <link>" would have been sufficient, and much less scary.

      1 reply 0 retweets 0 likes
    8. Kubilay Kocak‏ @koobs Mar 30
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      • Report NetzDG Violation
      Replying to @koobs @stripe

      Unless scary was what @stripe's going for. I know payments is serious biz, but "cant work with your business" was kinda out of left-field and seems quite disconnected with the apparent 'easy fix' of verifying a(nother) phone number.

      1 reply 0 retweets 0 likes
    9. Stripe‏Verified account @stripe Mar 30
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      Replying to @koobs

      It sounds like there might've been one or two details that didn't add up on our side, but it's difficult to say without full context. In any case, glad to hear that it's now resolved, and we'll take this feedback on board.

      1 reply 0 retweets 0 likes
    10. Kubilay Kocak‏ @koobs Mar 30
      • Report Tweet
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      Replying to @stripe

      Well, I thought it was (and maybe still is). After verifying by phone, I got a "reactivation" notice. But, just got a support email 15 minutes ago asking for more info. Except nothing in dashboard to indicate anything different than before. So now I'm even more confused.

      1 reply 0 retweets 0 likes
      Stripe‏Verified account @stripe Mar 30
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      Replying to @koobs

      We can check on this for you, if you wouldn't mind confirming your email address. ⬇️https://twitter.com/messages/compose?recipient_id=102812444 …

      6:50 AM - 30 Mar 2020
      0 replies 0 retweets 0 likes

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