@stripe I created some tournament registration software using you as the payment gateway. What are the procedures for batch refunds? Could be partial or the entire amount. (IE it rains and the tournament cancels.)
Hey there! Good question. You can either refund customers from the Dashboard or by using the create_refund call in the API. If you're looking at doing a large amount of refunds at once, it may be best to look at using the create_refund call: https://support.stripe.com/questions/refund-a-customer ….
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Is there anything I should watch out for? Should I do them in batches over time? They have hundreds of signees at a $300 + price point.
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This ultimately depends on your business model, but failed refunds would likely be important to look out for. We'd recommend taking a peek at this document for more information on refunds: https://stripe.com/docs/refunds .
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