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Stripe is a global technology company that builds economic infrastructure for the internet. Status updates at @stripestatus.

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    1. Noah Prail‏ @NoahPrail Jan 28
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      I use a variety of subscription metrics software and have noticed that they all disagree on MRR. @ChartMogul - $264 MRR @Baremetrics - $361 MRR @stripe - $345 MRR @ProfitWell - $410 MRR I'm curious as to what formula each one uses?

      6 replies 1 retweet 14 likes
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    2. Noah Prail‏ @NoahPrail Jan 28
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      One difference that I can tell is that ProfitWell counts subscriptions that have yet to be paid while the others seem to only count it once it has actually been paid. That's why the ProfitWell number is quite a bit higher than the others.

      2 replies 0 retweets 1 like
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    3. Noah Prail‏ @NoahPrail Jan 29
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      ProfitWell seems to most closely match my own simplistic method of calculating MRR. Which would be the Annual Subscription divided by twelve and then multiplied by the number of customers I have. It turns out as $409.5. I assume ProfitWell just rounds up (to $410).

      1 reply 0 retweets 0 likes
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    4. Noah Prail‏ @NoahPrail Jan 29
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      I got those numbers yesterday less than an hour after a new subscription had been paid. Here are MRR numbers from this morning after all of them have acknowledged the new subscription: @ChartMogul - $360 @Baremetrics - $361 @stripe - $441 @ProfitWell - $410

      2 replies 0 retweets 1 like
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    5. Noah Prail‏ @NoahPrail Jan 30
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      I've determined why ProfitWell and Stripe's numbers are higher than ChartMogul and Baremetrics. I had one customer who paid only half of the subscription up front. I had used a coupon and then a second invoice to accommodate that. So that customers "MRR" is lower than actual.

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    6. Noah Prail‏ @NoahPrail Jan 30
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      ProfitWell and Stripe seem to be looking at MRR based on the next billing cycle. Not the current. And I'm guessing that the $1 difference between Baremetrics and ChartMogul is a rounding difference. However, I'm still trying to determine why Stripe is $31 more than ProfitWell.

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    7. Noah Prail‏ @NoahPrail Feb 1
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      I still haven't figured out why @stripe's numbers are $30+ higher than the others. Is there anyone at Stripe that would be able to explain this to me?

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      Stripe‏Verified account @stripe Feb 3
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      Replying to @NoahPrail

      👋 Our formula takes into account your existing subscriptions, recent growth, and the likelihood of any active subscriptions to end, or "churn." The figure varies depending on the dates of any updates made to your subscriptions.

      5:13 AM - 3 Feb 2020
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