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Stripe
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@stripe

Stripe is a global technology company that builds economic infrastructure for the internet. Status updates at @stripestatus.

San Francisco, CA
stripe.com
Joined January 2010

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    1. Utkarsh‏ @theutkarshkas Jan 9
      • Report Tweet
      • Report NetzDG Violation

      @stripe My friend recently purchase a plugin 9 dollars but they have some hidden charges of $99, which is wrong, and they are using stripe payment gateway. He did this payment by mistake. So please please tell me how how can he get his money back. $99 is a lot of money. Help?

      1 reply 0 retweets 0 likes
    2. Stripe‏Verified account @stripe Jan 9
      • Report Tweet
      • Report NetzDG Violation
      Replying to @theutkarshkas

      Sorry to hear that! Your friend should first contact the seller and attempt to obtain a refund. If that's not possible, they should speak to their bank about next steps.

      1 reply 0 retweets 0 likes
    3. Utkarsh‏ @theutkarshkas Jan 9
      • Report Tweet
      • Report NetzDG Violation
      Replying to @stripe

      I contacted to do their support system but they didn't response yet. And I also contacted to my bank and they are working on it and I am still waiting. We are so much disappointed with this type of cheat. 😶

      1 reply 0 retweets 0 likes
      Stripe‏Verified account @stripe Jan 10
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      Replying to @theutkarshkas

      It must be so frustrating, but this should be resolvable by your bank (when they eventually get back to you)!

      2:53 AM - 10 Jan 2020
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Utkarsh‏ @theutkarshkas Jan 10
          • Report Tweet
          • Report NetzDG Violation
          Replying to @stripe

          Bank says that this transaction he did by his card so that they can't help him a lot. At this moment we are afraid because we are losing a lot of money. How can can we trust anyone on internet? @HDFCBank_Cares ?

          1 reply 0 retweets 0 likes
        3. Stripe‏Verified account @stripe Jan 10
          • Report Tweet
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          Replying to @theutkarshkas

          You should state that you're looking to dispute, or file a chargeback against that particular charge.

          0 replies 0 retweets 0 likes
        4. End of conversation

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