Here’s the first rule of customer service. Read what people send you.
Responding with an off topic form letter is the actual worst.
I’m looking at you @stripe
We're so sorry to hear about this. We're reviewing what happened now and will be following up with you shortly!
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I’ve been reading a thread with a client and actually 100pct convinced they aren’t reading what we are asking. It’s form letter after form letter at never addresses the questions.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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