Me writing to @stripe support: we've been unable to refund a new connected account's charges. Stripe: these charges were created by a 3rd party, only they can refund them.
We're the 3rd party. It's like this. Every. Time.
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Replying to @WaterlooAlex
Oof
We're so sorry to hear that we've dropped the ball here. We're looking into this now to ensure that you have a better support experience going forward.1 reply 0 retweets 0 likes -
Replying to @WaterlooAlex
Rest assured we're taking the right steps to get this taken care of—we hope we can turn your experience around and are continuing to look into this.
4:52 PM - 16 Dec 2019
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