Me writing to @stripe support: we've been unable to refund a new connected account's charges. Stripe: these charges were created by a 3rd party, only they can refund them.
We're the 3rd party. It's like this. Every. Time.
Oof
We're so sorry to hear that we've dropped the ball here. We're looking into this now to ensure that you have a better support experience going forward.
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You said something similar on Nov 9th, Jul 3rd...
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Rest assured we're taking the right steps to get this taken care of—we hope we can turn your experience around and are continuing to look into this.
End of conversation
New conversation -
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