sure. but it shouldn't take a public tweet to get a reply after i was ghosted. i am on the phone now filing an ADA complaint but the lack of support. this has been an issue for months.
We just followed up with you via DM—mind responding to us there with more details so we can get this fixed for you?
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only received the first reply, there is no follow up since that message. can someone just call me?...
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just to let the record show:https://www.loom.com/share/528a615618354db8932175fede8c1e5f …
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