If you ever need to use Stripe's customer service then God have mercy on your soul. I strongly recommend, to all my comicmaker pals, to stay far away from Stripe. That means Backerkit, until they get a new payout option, too. I swear to f'n god. Worst.
We're so sorry to hear that this has been such a hassle—we've clearly dropped the ball here. It looks like you were able to resolve this issue but we're looking into how we can make this less painful in the future.