@stripe I have instant payouts set up, and an amount “on the way to the bank,” but nothing available instantly — what am I missing?
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Replying to @DreAllDay
Seems like you may have missed the window to initiate an instant payout! You have 24 hours from accepting a charge to send the funds instantly: https://support.stripe.com/questions/instant-payouts-funds-no-longer-appear-available …
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Replying to @stripe
yeah this charge is within 24hrs. It was an invoice, however — maybe those don’t apply??
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Replying to @DreAllDay
Really sorry for the delay here! Looks like the automatic payout was already created at that time, thus the funds were paid based on that plan. We suggest moving to a manual payout plan to utilize Instant Payouts without having any time restrictions.
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Replying to @stripe
so I need to choose Manual Payouts to utilize Instant Payouts? Is this a requirement or a suggestion? Please be more clear how it works.
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Replying to @DreAllDay
While you aren't required to move to manual payouts to use Instant Payouts, this will give you more flexibility in being able to trigger Instant Payouts.
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Replying to @stripe
how so? Wouldn’t your documentation make this process clear as to what can and cannot be done... please point me to it if it exists.
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Thanks again for all of your feedback! We've updated our support docs to be clearer about the logic here: https://support.stripe.com/questions/instant-payouts-funds-no-longer-appear-available …
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